FAQ
Top 5 questions to ask your Universal Windows Direct Home Designer when looking for new windows.
How long has the company been in business?
The UWD brand has been in business for over 21 years! UWD of Southwest Ohio Cincinnati & Dayton has been helping homeowners with top quality home improvements across the Tri-state area for more than 10 years, proudly, locally owned and operated!
How can windows increase the value of my home and save me money?
When you replace your whole home of windows with exclusive UniShield windows from UWD , you can save on average 34% on your energy bills! On top of that savings, you can expect increased resale value of the home, and an overall healthier home with our health smart approved windows that reduce the risk of mold and mildew.
What does your warranty cover?
Usually, replacement window warranties are limited. At UWD we want to take care of you, which is why we offer a DOUBLE LIFETIME WARRANTY. Everything is covered except for the mesh screen, and the warranty is transferrable to the next homeowner for up to 30 years!
What exactly does the cost include?
Unsavory companies will nickel and dime you for everything. Do your research to make sure there are no hidden fees before signing. At UWD our price includes material, labor, customer service, measurement, disposal, taxes, shipping, and our warranty.
What is the expected timeline?
Always ask your home designer about the expected timeline. With stock window companies, your windows are sitting in a warehouse long before they make it to your home. Is this the best solution for your home improvement needs? At UWD we give a realistic expectation of our timeline, because our exclusive UniShield windows are CUSTOM-BUILT FOR YOUR HOME. This way we can deliver the best quality product that will last in your home for years!
